Contact Us


Once you have registered for a course you have access to it 24/7. However, we understand that sometimes you have questions for a live person. Your questions are important to us!  We are available Mondays through Fridays from 9am - 5pm Eastern Time.

If you are actively taking a course or are thinking about registering, we recommend that you please visit our FAQ's page or Important Info & Pre-Exam Tips to see if we have addressed your question there. Minimum System Requirements are listed on the home page.

Please note that if your question is about taking your exam with a proctor, we are limited to what we can help with.  We recommend that if you have a support question about proctoring that you contact our proctoring partner directly. Please log onto your course homepage or re-visit the provided instructions on how to get connected with a proctor. 

If you need to reach us you can contact us by:

  • Phone: 703-365-0199
  • Fax: 703-365-0639

Or please fill out the below form with your specific question (* indicates a required field):

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